Dymo Wireless PnP User's Guide download pdf (Page 22)

LabelManager

Wireless PnP

User Guide

If you need further assistance, visit the DYMO Web site at www.dymo.com.

Wireless Setup tool does not

detect the wireless network

 Ensure the router is set to broadcast the wireless

network name. If you prefer not to broadcast this

information, you can configure the label maker using the

Advanced method.

Alternatively, you can set the router to broadcast the

information temporarily, and then turn this feature off

after the label maker is configured on the network.

 Adjust the antenna on the router to point in a different

direction.

 Verify the network name on another device that is

connected to the network.

 Ensure the label maker is within range of the wireless

router.

 Ensure there is no electromagnetic interference near

your network. Interference can be caused by Bluetooth

devices, large motors (as used in appliances such as

refrigerators), microwave ovens, cordless phones,

concrete walls, metal doors, and many other sources.

To eliminate the possibility of interference, try placing

your computer and label maker closer to the wireless

router or access point.

Label maker loses connection

to the wireless network

 Ensure the label maker is within range of the wireless

router and the computer.

 Ensure the wireless router is working and the wireless

network is functioning properly. Verify that other wireless

devices are able to access the network.

 Turn off the power to your router or access point, then

turn the power back on again.

 Ensure you are using the correct security information for

your network.

 Run the Wireless Setup tool again to configure your

label maker on the wireless network.

 Verify that the wireless network settings have not

changed.

 Ensure there is no electromagnetic interference near

your network. Interference can be caused by Bluetooth

devices, large motors (as used in appliances such as

refrigerators), microwave ovens, cordless phones,

concrete walls, metal doors, and many other sources.

To eliminate the possibility of interference, try placing

your computer and label maker closer to the wireless

router or access point.

Unable to print to the label

maker

 Ensure the label cassette is not jammed or empty.

 Ensure the label maker is turned on and the battery

pack is charged.

 If printing from a laptop, ensure wireless functionality is

enabled on the laptop.

 View the wireless settings to make sure the label maker

is properly configured. See Viewing Wireless Settings.

Problem/Error Message Solution

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Dymo Wireless PnP User's Guide Page 22

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